This page contains contact details for our Headquarters and Country Offices, together with other useful information on how to report safeguarding concerns or breaches of policy.
For general enquiries you can email [email protected] or telephone 01842-750050.
You can also access contact details for a specific member of BTO staff.
Our offices
Our staff are based across four offices, one each in England, Wales, Scotland, and Northern Ireland.
Headquarters (Thetford, Norfolk)
- British Trust for Ornithology, The Nunnery, Thetford, Norfolk, IP24 2PU
- [email protected]
- +44 (0)1842 750050
- Office hours: 9 a.m. – 5.30 p.m. Mon–Fri (5.00 p.m. Fridays).
- Contact a member of staff
Visiting Thetford
- Free car parking for visitors.
- Reception area with seating and toilet.
- Wheelchair access and facilities, including lift access to the Library upper floor.
- Please read about the Library and Archives before visiting them.
- Please read about the Nunnery Lakes Reserve before visiting the reserve.
BTO Cymru (Wales)
- Thoday Building, Bangor University, Deiniol Road, Bangor, LL57 2UW
- [email protected]
- More about our work in Wales
BTO Scotland
- Unit 15, Beta Centre, Stirling University Innovation Park, Stirling, FK9 4NF
- [email protected]
- More about our work in Scotland
BTO Northern Ireland
- Unit 5, Wallace Studios, 27 Wallace Ave, Lisburn, BT27 4AE
- [email protected]
- More about our work in Northern Ireland
Safeguarding and breaches of policy
If you have a safeguarding concern, witnessed a breach of policy, or would like to tell us about something that has happened while engaging with BTO, please get in touch. We can support you and, if appropriate, take action. We treat all enquiries of this nature with sensitivity and in confidence:
- Email our People Team at [email protected]
- Speak in confidence to one of our trained safeguarding staff by calling our dedicated Safeguarding mobile number: 07521 428 879
- Fill in our Safeguarding Reporting Form
Useful resources:
Your personal data and the right to be forgotten
- If you have a general question about how we manage your data, please see our Privacy Policy and Terms and Conditions and Cookies Policy.
- If you wish to request access to your data or activate your right to be forgotten, email: [email protected]
- Use a descriptive subject line e.g. delete my account data / request my data / right to be forgotten - doing this will help us identify, triage and respond to your enquiry more quickly.